Terms of service

Last updated: [June 12, 2026]

Overview

Welcome to CreatorEngine! The terms "we", "us" and "our" refer to the store and website trycreatorengine.com, including all related information, content, features, tools, products and services (the "Services"). CreatorEngine is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Our products are digital content (downloadable files such as PDF documents) delivered electronically. No physical goods are sold or shipped through the Services.

Please read these Terms carefully, as they include important information about your legal rights, including the license under which our digital products are provided, warranty disclaimers, and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service, our Privacy Policy [LINK] and our Refund Policy [LINK]. If you do not agree, you should not use or access our Services.

Nothing in these Terms limits or excludes any rights you have as a consumer under mandatory provisions of Romanian or EU law.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you have the consent of a parent or legal guardian to use the Services and make purchases.

To use the Services, including purchasing any of the products we offer, you may be asked to provide certain information, such as your email address and billing and payment information. You represent and warrant that all information you provide is correct, current and complete.

Because our products are delivered by email and download link, you are responsible for providing a valid, accessible email address at checkout. You are solely responsible for maintaining the security of your account credentials and for all activity under your account.

Section 2 — Our Products

Our products are digital documents containing structured AI prompts and related instructional material for content creators. We have made every effort to describe our products accurately, including their contents, structure, and intended use.

Our products are informational and educational tools. Results depend on how you use them, on the third-party AI services you use them with (e.g., ChatGPT, Claude, Gemini), and on factors outside our control (your niche, audience, platform algorithms). We do not guarantee any specific outcome, including views, followers, engagement, or income. Any examples or testimonials describe individual experiences and are not a promise of results.

Our products are designed to be used with third-party AI services. We are not affiliated with, endorsed by, or responsible for those services, their availability, their pricing, or changes to their functionality.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue or modify any product at any time.

Section 3 — License to Use Our Digital Products (Important)

When you purchase a digital product from us, you do not buy the content itself — you buy a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use it, as follows:

You may:

  • download and store the product on your personal devices;
  • use the prompts and materials in your own content creation work, including content you publish or monetize (the outputs you create using the prompts are yours);
  • print a copy for your personal use.

You may not:

  • share, forward, publish, upload, or otherwise distribute the product files (in whole or in part) to any other person or platform, whether free or paid;
  • resell, relicense, rent, or include the product or any substantial part of it in another product, course, bundle, or prompt collection;
  • remove copyright or attribution notices;
  • use the product to create a directly competing prompt pack or library.

Unauthorized distribution of the product is a violation of these Terms and of applicable copyright law, and will result in termination of your license without refund, in addition to any other remedies available to us.

Section 4 — Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order at our discretion. Your order is accepted when we send you the order confirmation and/or make the digital content available to you. We must receive and process your payment before your order is accepted.

Because digital content is delivered immediately, orders cannot be cancelled once the content has been delivered. Your rights after delivery are governed by our Refund Policy [LINK], which includes a voluntary 7-day money-back guarantee and your statutory rights regarding non-conforming digital content.

You represent and warrant that your purchases are for your own use in accordance with the license in Section 3, and not for redistribution or resale.

Section 5 — Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your order confirmation email. Prices displayed to consumers in our Store include VAT where applicable. Prices may be displayed in different currencies depending on your location; the exact amount charged may vary slightly due to exchange rates and fees applied by your payment provider.

You agree to provide current, complete and accurate purchase and payment information. You represent and warrant that you are duly authorized to use the payment method provided.

Section 6 — Digital Delivery

Products are delivered electronically, immediately after successful payment, via:

  • a download link on the order confirmation page, and/or
  • an email containing the download link sent to the address provided at checkout.

Each purchase includes two (2) download attempts. If you do not receive your delivery email within a reasonable time, please check your spam folder and then contact us at contact.andreisfarloaga@gmail.com — we will restore your access.

Consent to immediate delivery: by completing your purchase, you expressly request and consent to the immediate supply of the digital content, and you acknowledge that you thereby lose your statutory 14-day right of withdrawal once delivery has begun, in accordance with art. 16(m) of Directive 2011/83/EU as transposed by Romanian OUG no. 34/2014. See our Refund Policy for full details, including the protections that remain available to you.

Section 7 — Intellectual Property

The Services and all products sold through them, including all text, prompts, documents, trademarks, brands, images, graphics, video, and audio, and the design, selection, and arrangement thereof, are owned by CreatorEngine or its licensors and are protected by copyright and other intellectual property laws of Romania, the European Union, and other jurisdictions.

Except for the license expressly granted in Section 3, nothing in these Terms grants you any right, title or interest in any intellectual property of CreatorEngine, Shopify, or any third party. CreatorEngine's names, logos, product names, designs, and slogans are trademarks of CreatorEngine. Shopify's name, logo and trademarks belong to Shopify. All rights not expressly granted are reserved.

Section 8 — Optional Tools and Third-Party Services

You may be provided with access to tools or services offered by third parties (including the AI services our products are designed to be used with). We neither monitor nor control such third-party tools and provide or reference them "as is" and "as available", without warranties of any kind. Any use by you of third-party tools is at your own risk, and you should review the applicable third-party terms before use.

Section 9 — Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the content or accuracy of third-party materials or websites, and we are not liable for any harm or damages related to your use of them. Please review the applicable third-party policies before engaging in any transaction.

Section 10 — Relationship with Shopify

CreatorEngine is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with CreatorEngine. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and CreatorEngine. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with CreatorEngine, to the extent permitted by applicable law.

Section 11 — Privacy

All personal information we collect through the Services is subject to our Privacy Policy [LINK], and certain personal information may be subject to Shopify's Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them. Personal data is processed in accordance with the EU General Data Protection Regulation (GDPR).

Section 12 — Feedback and Reviews

If you submit any ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use and promotion of the Services.

You represent and warrant that: (i) you own or have all necessary rights to your Feedback; (ii) you have disclosed any compensation or incentives received in connection with it; and (iii) it complies with these Terms. Your Feedback must not violate any third-party right, contain unlawful, abusive or obscene content, or contain malware. You may not use a false identity or mislead us or others as to the origin of any Feedback. We may, but are not obligated to, monitor, edit or remove Feedback at our discretion. We are under no obligation to keep Feedback confidential, pay compensation for it, or respond to it.

Section 13 — Errors, Inaccuracies and Omissions

Occasionally there may be information in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order, in which case you will be refunded in full).

Section 14 — Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any applicable law or regulation; (c) to infringe our intellectual property rights or those of others, including by redistributing our digital products in violation of Section 3; (d) to harass, abuse, defame, or harm any person; (e) to transmit false or misleading information; (f) to transmit any advertising or promotional material, including "spam"; (g) to impersonate any person or entity; or (h) to engage in any conduct that restricts or inhibits anyone's use of the Services or that may harm CreatorEngine, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or malicious code; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraping or data-extraction tools, automated devices, or AI tools (such as agentic AI) to access the Services except as permitted under Section 15; or (f) interfere with, bypass, or circumvent the security features of the Services. We reserve the right to suspend or terminate your access at any time, without notice, if we determine that you have violated any part of these Terms.

Section 15 — Agents

15.1 This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, without direct supervision.

15.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 15.4 below, and no Agent may do so if we have requested that it refrain.

15.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with the Services.

15.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the Agent's name by including "Agent/[agent name]" in the user agent string; (ii) not conceal or obfuscate that any access or interactions are from an Agent, such as by mimicking human behavior or completing or circumventing CAPTCHAs; (iii) respond truthfully to any prompt seeking to determine whether interactions come from a human or a computer; and (iv) not circumvent any measure intended to block, limit, or control Agent access to the Services.

Section 16 — Termination

We may terminate this agreement or your access to the Services (or any part thereof) at our discretion at any time, with notice where required by law, and you will remain liable for all amounts due up to and including the date of termination. If we terminate without cause and you have paid for a product you have not yet received, you will be refunded.

The following sections survive termination: License (to the extent of products already delivered, unless terminated for violation), Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, and Privacy.

Section 17 — Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information, and any reliance you place on it is at your own risk.

EXCEPT AS EXPRESSLY STATED BY CREATORENGINE, AND WITHOUT PREJUDICE TO THE STATUTORY CONFORMITY GUARANTEE FOR DIGITAL CONTENT UNDER DIRECTIVE (EU) 2019/770 AND ROMANIAN OUG NO. 141/2021 AND OTHER MANDATORY CONSUMER RIGHTS, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE', WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, NOR DO WE GUARANTEE ANY PARTICULAR RESULTS FROM THE USE OF OUR PRODUCTS. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

Section 18 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL CREATORENGINE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PRODUCT GIVING RISE TO THE CLAIM.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, DEATH OR PERSONAL INJURY, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, NOR DOES IT LIMIT YOUR MANDATORY RIGHTS AS A CONSUMER.

Section 19 — Indemnification

You agree to indemnify, defend and hold harmless CreatorEngine, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your unauthorized distribution of our digital products.

We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld).

Section 20 — Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms; such determination shall not affect the validity and enforceability of the remaining provisions.

Section 21 — Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 22 — Assignment

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent, with notice to you where required by law.

Section 23 — Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Romania. Disputes shall be submitted to the competent courts of Romania.

If you are a consumer residing in the European Union, you also benefit from any mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your country of residence where applicable law so provides. Nothing in this section deprives you of the protection afforded to consumers by mandatory rules of law.

Consumers in Romania may also address the National Authority for Consumer Protection (ANPC — https://anpc.ro), including its alternative dispute resolution mechanism (SAL).

Section 24 — Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 25 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. We will notify you of any material changes in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.

Section 26 — Contact Information

Questions about these Terms of Service should be sent to us at contact.andreisfarloaga@gmail.com.